Welcome to Soniya Outcall Home Massage Service! Before you proceed, we want to ensure that you understand the important rules that govern your experience. Please read the following terms and conditions carefully.
These terms are designed to ensure a smooth and enjoyable experience for everyone. Here’s what you need to know:
- 1. Acceptance of Terms: By using our services, you agree to abide by the terms and conditions outlined here. This agreement helps maintain fairness and clarity.
- 2. Changes to Terms: We may update these terms periodically. Please review them regularly to stay informed of any changes.
- 3. Booking Agreement: A confirmed booking is established once you receive a booking reference number. This formalizes our agreement.
- 4. Cancellation Policy: Free cancellations are allowed up to 24 hours before your scheduled appointment. Cancellations within 12-24 hours incur a 50% charge, while cancellations within 12 hours are non-refundable.
- 5. Modifications: Modifications to bookings are allowed up to 24 hours before the appointment time, subject to availability.
- 6. Refund Policy: Refunds will be processed within 5-7 business days to the original payment method.
- 7. No-Show Policy: If you fail to attend your appointment without prior notice, no refunds or rescheduling will be allowed.
- 8. Emergencies: In case of emergencies, cancellations will be reviewed on a case-by-case basis for potential refunds or rescheduling.
- 9. Valuables: Please safeguard your valuables. Soniya Outcall Home Massage Service is not responsible for lost items during the appointment.